Frequently Asked Questions (FAQ)

Do you deliver all over Pakistan?

Yes, we deliver across Pakistan.

How long does delivery take?

Most orders are delivered within 2–3 business days.

However, due to weather conditions, courier delays, public holidays, political situations, or unforeseen circumstances, delivery may occasionally take up to 4–5 business days.

Do you offer Cash on Delivery?

Yes, Cash on Delivery (COD) is available across Pakistan.

How can I track my order?

You can contact our support team with your order number and we will provide tracking details.

What if I receive a damaged product?

Please record a complete unboxing video before opening your parcel.

If the product arrives damaged and the issue is clearly visible in the unboxing video, we will gladly replace the item or issue a refund.

Can I return my order?

Yes, according to our Refund Policy.

How can I contact Homedex?

Email: homedex013@gmail.com

Phone: 03474385922